Shipping

Pick Up

Pick up is welcomed during our hours of operation and outside these by prior arrangement.

If you wish to pick up please let us know a time and date so we can have the item ready for you, otherwise there may be a small wait while the item is picked from stock.

Please do allow some additional time to browse the showrooms for other items that may be of interest.

Courier deliveries

Small items will be sent by courier the day or day after the funds have been received into our account. Couriers do not deliver to PO boxes. Track and Trace numbers will be supplied, and all items will need to be signed for. Delivery timeframes may vary at different time of the year but tend to be 1-3 days North Island and 3-5 days South Island. Rural deliveries will be outside this timeframe and attract additional fees. Please ensure that the delivery address is where someone is available to sign for the said delivery.

Freight Deliveries

Large furniture deliveries will generally be quoted prior to despatch. These will also need to be signed for on delivery in good condition. Delivery timeframes may vary at different time of the year but tend to be 1-3 days North Island and 3-5 days South Island. Rural deliveries will be outside this timeframe and attract additional fees.

Damaged items

We ensure that when the goods leave our Warehouse they are in top condition. As we use external freight companies we are unable to be held liable for any loss, cost or expense incurred by a delay in delivery.

Upon signing for delivery of goods you must ensure that the goods have arrived in good condition, as once signed for we are unable to be to make a claim form the freight company. BUT if there is an issue please let us know within 3 days, so we can have the problem rectified.

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