FAQ’S

Delivery

Our team checks your order to ensure quality standards are maintained before dispatching your goods.

We please ask you to:

- Inspect the package externally for damage before accepting and or signing for the goods; if any damage is noted, sign the freight delivery receipt as "Package Arrived Damaged” or similar wording.

- All items must be unpacked carefully and checked upon receipt of delivery. If there are any defects or discrepancies with your order you have 72 hours to notify us at admin@www.interiorwarehouse.co.nz

You should refer to our T&C's for more detail on delivery.

Oh no I've got a problem with my order

Customer satisfaction is very important to us, and we want to make your shopping experience as pleasant as possible. In the event that there are any concerns upon receiving your order or have an issue with your account, then please contact us promptly at admin@www.interiorwarehouse.co.nz

Change of mind once delivered

Here at Interior Warehouse we hope you are happy with all of your purchases, but if not, and you wish to return your purchase please email admin@www.interiorwarehouse.co.nz with a brief explanation why within 7 days of delivery.

The returned goods must be received in an unused condition and in their original packaging. A credit note will then be issued to your account less freight charges we incurred in delivering your order, plus a 15% administration fee.

Please refer to our terms and conditions for more details.

Product Availability

Occasionally products Interior Warehouse offer cannot not be supplied as on-line product availability changes daily. Should this happen, we will notify you and refund any charges for the items not supplied as soon as possible.

Please see our terms & conditions for further information.

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